Course Information

Non-Technical skills are essential for all engineers, as problems are often a result of these softer skills, not technical ability. Therefore, Network Rail are having a big push on these skills and all engineers need to be able to demonstrate these.

We have created an interactive face to face course, as we believe this is the best way to learn these skills. Our course is 5 days long and can be delivered all in one week, or as stand-alone sessions – perfect for Safety Stand down days. They include games, videos, discussion, quizzes, and a go on our Virtual Reality system.

Prerequisites

None, this course is open to all who might benefit from improving their non-technical skills.

Course Outcomes

The topics covered on this course include:

• Communication
• Co-operating with others
• Situational awareness
• Decision making and action
• Self-management
• Workload Management
• Conscientiousness

Assessment

By completing this course, delegates will have demonstrated by observation and discussion with their assessor that they meet competencies in line with Network Rail:

• NTS SA – Non-Technical Skills – Situational Awareness
• NTS CON – Non-Technical Skills –Conscientiousness
• NTS COM – Non-Technical Skills – Communication
• NTS DMA – Non-Technical Skills – Decision Making and Action
• NTS WWO – Non-Technical Skills – Co-operation and Working with Others
• NTS WM – Non-Technical Skills –Workload Management
• NTS SM – Non-Technical Skills – Self Management